Introduction

This page provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we’ve put in place to protect the information that you provide to Clearway Cleaners, including services made available through this website clearwaycleaners.com, and any other services offered by Clearway Cleaners in connection with such services. By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.

What information does Clearway Cleaners collect and store?

Personal Information

When expressing an interest in obtaining additional information about the Services or registering to use the Services, Clearway Cleaners requires you to provide your personal contact information, such as your name, address (limited to Houston, TX), phone number, and email address (these are referred to below as your “Personal Contact Information”). When purchasing the Services, Clearway Cleaners may also require you to provide financial and billing information, such as billing name and address and credit card number (“Billing Information”).

Data, Diagnostic & Login Information

Clearway Cleaners collects limited information through website cookies and similar tracking technologies (collectively referred to as “Website Navigational Information”), such as browser type, browser language, IP address, and actions you take on the website (pages viewed, links clicked). This information is used to improve website functionality and user experience.

What does Clearway Cleaners do with the information it collects?

Clearway Cleaners uses the information it collects in the following ways:

Personal Contact Information – To administer our Services, respond to inquiries, schedule and deliver cleaning services, and provide updates or promotional information.

Billing Information – We do not store your billing information directly. Instead, payments are processed securely through third-party payment providers such as Stripe (www.stripe.com), subject to their own privacy policies.

Website Navigational Information – Used to analyze site traffic, improve website functionality, and customize your experience on our website.

Sharing & Disclosure of Private Information

Third Party Service Providers

Clearway Cleaners may share your information with trusted third-party companies who help us operate and improve the Services, such as payment processors, marketing service providers, and IT service vendors. These providers are contractually obligated to keep your information confidential and use it only to perform services on our behalf.

Sale of Personal Information

Clearway Cleaners does not sell, rent, or trade your personal information to any third parties.

Legal Requirements

We may disclose your information when required by law, legal process, or to protect our rights, property, or safety, or those of others.

Cookies and Tracking Technologies

Clearway Cleaners uses cookies and similar technologies to enhance your experience on our website. You can set your browser to refuse cookies; however, some parts of the site may not function properly without cookies.

Data Security

Clearway Cleaners implements reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

Clearway Cleaners retains your personal information only as long as necessary to provide you Services or as required by law.

Your Rights and Choices

You may request access to and correction or deletion of your personal information by contacting us.

You can opt out of marketing communications at any time.

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise those rights, please contact us.

Changes to Privacy Policy

Clearway Cleaners reserves the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by posting the updated policy on this website or via email where appropriate. Please review this policy periodically.

Questions, Complaints and Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Clearway Cleaners
Email: [email protected]

 Address: Houston, TX