Introduction

Welcome to Clearway Cleaners. Please read these Terms and Conditions (“Terms”) carefully before using our services or website at clearwaycleaners.com. By accessing or using our services, you agree to be bound by these Terms.

1. Services

Clearway Cleaners provides residential house cleaning services exclusively in Houston, Texas. We strive to deliver high-quality cleaning based on the service options you select when booking.

2. Booking and Payment

Service bookings can be made via our website, phone, or email.

Full payment is required prior to or at the time of service unless otherwise agreed.

Payments are processed securely through a third-party provider. Clearway Cleaners does not store payment card information.

Prices and service fees are subject to change without prior notice. Confirmed bookings will be honored at the agreed price.

3. Cancellations and Rescheduling

Cancellations or rescheduling requests must be made at least 24 hours before the scheduled service time.

Late cancellations or no-shows may be subject to a cancellation fee.

To cancel or reschedule, please contact us directly via phone or email.

4. Customer Responsibilities

You agree to provide clear access to the premises and any necessary utilities.

You must inform Clearway Cleaners of any special instructions, allergies, or concerns before service.

Clearway Cleaners is not responsible for damage to fragile or valuable items unless caused by our negligence.

5. Liability and Limitation of Liability

Clearway Cleaners will perform services with reasonable care and skill.

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Our total liability for any claim related to our services is limited to the amount you paid for the service.

6. Satisfaction Guarantee

We aim for customer satisfaction. If you are dissatisfied with the cleaning service, please contact us within 24 hours of the service, and we will make reasonable efforts to resolve the issue.

7. Intellectual Property

All content on the Clearway Cleaners website, including logos, text, images, and graphics, is owned by or licensed to Clearway Cleaners and protected by intellectual property laws. You may not use our content without written permission.

8. Privacy

Your use of our services is also governed by our Privacy Policy, available at clearwaycleaners.com/privacy.

9. Changes to Terms

Clearway Cleaners reserves the right to update or modify these Terms at any time. Updated Terms will be posted on the website, and your continued use of the Services constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Clearway Cleaners
Email: [email protected]
Address: Houston, TX